OptiSource

Terms and Conditions

International, Inc. You may not distribute, modify, transmit, reuse, report,

or use the contents of the catalog for public or commercial purposes,

with the exception of brief quotes in professional or trade publications.

OptiSource is a registered trademark of OptiSource International, Inc.

All trademarks appearing herein are acknowledged. The name of OptiSource

International, Inc. or any of the trademarks or logos used herein may not

be used in any manner without specific, written prior permission. You should

assume that everything you see or read in this catalog is copyrighted

or subject to trademark protection, unless otherwise noted, and may not

be used except as provided in these Terms and Conditions without the

written permission of OptiSource.

General Information:

The information contained in this catalog is subject to change without notice.

While OptiSource has used reasonable efforts to include accurate and

up-to-date information, OptiSource makes no warranties or representations

as to its accuracy. OptiSource assumes no liability or responsibility for any

errors or omissions in the content. OptiSource may at any time revise

these Terms and Conditions. You are bound by any such revisions. In the

event a product is listed at an incorrect price or with incorrect information

due to typographical error or error in pricing or product information received

from our suppliers, OptiSource shall have the right to refuse or cancel

any orders placed for product listed at the incorrect price. OptiSource shall

have the right to refuse or cancel any such orders whether or not the

order has been confirmed and your credit card charged. If your credit card

has already been charged for the purchase and your order is canceled,

OptiSource shall immediately issue a credit to your credit card account in

the amount of the charge.

Warranties:

Every third-party product you buy from OptiSource is backed first by the

product manufacturer's warranty. OptiSource's 30-day limited warranty

against defects may also apply. That warranty provides for either repair or

replacement (at OptiSource's sole discretion) of merchandise confirmed

as defective by either the manufacturer or OptiSource. We will assist

customers whenever possible in gaining satisfaction with product

manufacturers. No returns will be accepted when the manufacturer's or

distributor's return policies supersede ours.

Order Acceptance Policy:

All orders are accepted in accordance with the Terms and Conditions set forth

herein. OptiSource reserves the right at any time after receipt of your order to

accept or decline your order for any reason. OptiSource reserves the right

at any time after receipt of your order, without prior notice to you, to supply

less than the quantity you ordered of any item. All orders placed over USD

$2,000 must obtain credit pre-approval.

Following acceptance by Seller, orders are not subject to cancellation or

modification, except upon written approval by Seller, and shall be subject

to cancellation charges. OptiSource reserves the right to correct and amend

any typographical errors.

All orders placed by the Buyer are binding. Buyer agrees that

Buyer is wholly responsible for the actions of Buyer's employees,

agents or representatives. If an employee of Buyer places an order

unbeknownst to its management, Buyer is responsible for said

person's actions, and Buyer assumes all responsibilities, whether authorized

or not. Following written acceptance of or by signing for packages,

Buyer agrees that Buyer authorized the purchase and accepts the terms

and conditions of the sale with Seller. The Buyer's employee, agent or

representative is acting on behalf of the Buyer, and by signing and

receiving the package, the Buyer agrees to the Terms and Conditions

of purchase and is responsible for payment of the merchandise.

Buyer is hereby notified that for the purposes of quality control, training, order

and shipping accuracy, Seller may monitor agreements to purchase.

This agreement is the policy of the Seller. This policy supersedes any

arrangement the Buyer may have with a third-party billing or buying group.

This policy is non-negotiable and cannot be modified or compromised at any

time by anyone, including Seller's employees or any buying group.

Limitations of Liability and Indemnity:

In no event shall OptiSource or any of its subsidiaries or affiliates

be liable for any indirect, special, incidental or consequential damages,

including but not limited to loss of use, loss of data, loss of business,

or loss of profits. Some localities do not allow the exclusion or limitation

of incidental or consequential damages, so the above limitation or exclusion

may not apply to you. Seller assumes no liability for damage and/or injury

resulting from use or misuse of equipment or supplies supplied by Seller.

In no event will Seller be liable for indirect or consequential damages

whatsoever resulting from loss of use, data or profits arising out of, or in

connection with, the use or misuse of Seller's product. Buyer agrees to

indemnify and hold the Seller harmless for any expense or loss arising out

of, or resulting from, the installation of said product by Buyer.

Return of Product and Refused Shipments:

All return claims must be made within 30 days of receipt of goods.

All returns must be authorized by OptiSource and accompanied

by a Return Authorization number. Claims for damages and shortages

must be made within 15 days of the date of delivery. All returns must be

shipped freight prepaid by Buyer. Absolutely no returns will be accepted

after 60 days of receipt of goods. All unauthorized returns will be refused

by Seller. All authorized returns are subject to a restocking and transportation

fee of 25% of the entire invoice in question, unless Buyer chooses to

exchange for another comparable product. Any products omitted from

returned package will automatically be billed at full price. All free items

must be returned with original invoice. Returns are subject to Seller's

prior inspection and analysis to verify that merchandise has not been

mishandled, altered or contaminated in any way. All products returned

to Seller due to refusal of acceptance by Buyer, without Seller's

authorization, will be subject to a 25% restocking and transportation charge.

Special-design and custom-constructed or custom-formulated merchandise

is not returnable. Contact customer service for return authorization

at 1-800-OPTISOURCE (678-4768).

3 Easy Ways To Order...

1-800-OptiSource (678-4768) Fax 631-924-8375